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Social Sciences and Humanities in the Far East

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PROFESSIONAL STRESS AND EFFICIENCY OF LABOR OF NURSING STAFF
Levkova E. A. , Vorobyova C. I. , Koshman O. Yu.



        Elena Anatolievna Levkova is Doctor of Medicine, Professor of the Russian Academy of Natural History, Professor of the Department of Psychology at Far Eastern State Transportation University, Leading Research Officer of Medical Information Laboratory of Computer Center at Far East Division of the Russian Academy of Sciences.

E-mail: e.levkova@rambler.ru


        Clarissa Ivanovna Vorobyeva is Doctor of Psychology, Professor, Head of the Department of Psychology of the Far Eastern State Transportation University (Khabarovsk).

E-mail: psy@festu.khv.ru


        Olga Yurievna Koshman is Senior Laboratory Assistant of the Central Scientific Research Laboratory at the Institute for Retraining and Qualification Upgrading of Medical Personnel of the Ministry of Healthcare of Khabarovsk Krai.

E-mail: cnil@ipksz.khv.ru


Annotation

The article offers the analysis of factors shaping the occupational stress among nurses. Universal identification system which presupposes the use of A.B. Leonova's original technique (2009) allowed for the estimation of the level of stress. It has been verified that the clinic staff regularly experience chronic occupational stress. The identified patterns and the negative effects of stress made it possible to develop recommendations re ways of coping with the specified problems. The main recommendations include providing employees with the opportunity to have a flextime working schedule in case they face personal problems. It has been demonstrated that it is essential to inform employees of their accomplishments and success of the work they performed as well as to introduce additional measures aimed at optimization of workspace when a nurse is assigned a specific personal workspace which has a clearly defined spatial boundaries and convenient functional areas.

The study substantiates the necessity for more recreational time during the working day of nursing staff. In addition to the analysis of the main factors the article highlights the need for the equipment of recreational areas near the workplace; it is also essential to invite specialists (psychologists, ergonomists) for group counseling and training sessions which are meant to help reduce stress in the workplace. The necessity of the establishment of the Working Group (of employees, administrators and specialists in organizational consultation) prone to developing a comprehensive program of dealing with stress which will take into account the specific conditions of the organization in question, is proven.

        Key words: healthcare system, healthcare providers, medical practitioners, nurses, stress, test index profiles.


 

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